Help Center

Find answers to your questions
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    What is Prime Assets Limited?

    We're an investment and asset management firm based in Australia. We offer a wide-range of services for individual and institutional clients and corporate issuers. Our Advisors have access to a complete offering of high quality investment products and services, providing them with the resources to customize investment solutions for their clients.
    Our Equity Capital Markets division provides expertise in Investment Banking, Research, Corporate Finance, and Institutional Sales & Trading.
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    Why should I trust Prime Assets Limited?

    We're legally registered and regulated in Australia, officially headquartered at North Adelaide SA 5006, Australia. Click here to view our registration..
    We apply the highest security standards for the protection of your data and funds, which will remain totally encrypted and confidential.
    We maintain bank level security, which is continually and independently tested and audited, and reinforced by ongoing training of all of our staff.
    Our security includes preventative measures, such as 2-step login, and our verification procedures. These are specifically designed to ensure that we are protecting your account from unauthorized access.
    The security of your account is our highest priority.
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    Why should I use Prime Assets Limited to earn profits?

    Our team at Prime Assests builds up from expert investment managers and technology consultants around the world with decades of financial investment experience. Our investment gains average 50% of profits yearly by using disperse high-frequency smart investment, flexible and Stable investment strategy, which builds sustainable high return revenue and efficiently reduces risk.
    We take a global, "best-of-breed" approach to manager research, with researchers strategically placed around the world, searching for future outperformers. Our process, refined over time, is rigorous, ongoing, and has ultimately been effective.
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    Who can invest with you?

    We accept members from all over the world, irrespective of their citizenship. Our services are available to any individual or legal entity in the world.
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    If I need help, how can I reach you?

    If you are facing an issue with any of our services and you do not find the solution in our FAQ section, please reach out to get in touch with our Customer Support Team.
    Here are the different options available to you:
    - Email us at [email protected]
    - Send us a message via Help Center
    We will be happy to answer your questions from Monday to Sunday!
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    How can I create an account?

    Opening an account with us is very easy and it will take less than a minute. You simply need to fill out the signup form located on the Registration Page.
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    Can I have more than one account?

    Each account must contain an individual email address and genuine personal data. We do not have restrictions on using the same IP address for more than one account. As long as you are able to meet the requirements (email address and genuine personal data), you can have as many accounts as you want.
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    I have lost my password, how can I recover it?

    Please use the Recover Password form and, your email address and follow the instructions to receive a new password.
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    How can I change my password?

    It is easy. Go to your Dashboard then:
    1. Click on “Settings” at main dashboard menu
    2. Go to the "Change Password" section
    Type in your new password in the specified inputs. This password must be at least 8 characters long, contain special characters and avoid common words.
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    How can I set my cryptocurrency addresses?

    Settings section in your dashboard will enable you to set / change your cryptocurrency addresses or PerfectMoney and Payeer accounts, which will be used in order to withdraw your funds.
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    How to activate Two-Factor Authentication?

    First, you will need to download the Google Authenticator app. Then please follow these steps:
    - Flash the QR code shown on the "Security" section of your Prime Assets Limited account
    - You will get the 2FA code directly on your app
    - Enter the 2FA code on the specified input.
    Then the click on "Enable 2FA" button to activate the 2FA in your account.
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    How much can I earn by investing in this platform?

    We offer our investors a 2.5% daily return on investments for a plan duration of 14 days with the minimum capital investment starting at $100 ( A hundred United States dollars )
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    How do I invest funds crypto using my account?

    Once you have created your account with us, you are able to make an investment 24/7.
    1- Go to the “Make Investment” page.
    2- Pick up the payment method you would like to invest through.
    3- Choose your desired investment plan.
    4- Enter the amount you would like to invest and click the “Make Investment” button.
    5- You will be provided with an address to have your funds paid to.
    Your investment will activated after you send funds from your wallet to the specified address.
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    Can I reinvest on my account?

    Yes you can but you are allowed to only do so twice.
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    Which payment options do you accept?

    At the moment we accept cryptocurrency, Bitcoin.
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    What are my investment limits?

    You can start investing from 100 USD and there is no maximum limitation.
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    How long does it take my invested funds to activate on my dashboard?

    Investments through cryptocurrencies like Bitcoin, will be activated on your account after 3 blockchain network confirmations. Perfectmoney and Payeer investments are activated immediately.
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    Can I release my money at any time?

    Shareholders can withdraw their daily dividend after 24 hours of their investments.
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    Do you charge any fees when I want to release my invested funds?

    No we don't.
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    After I request a withdrawal, when will I receive funds in my wallet?

    All withdrawals are processed instantly or within 24 business hours.
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    Are there any amount limitations on withdrawal?

    The minimum withdrawal amount is $10.00 and there is no maximum limit. You can request as many withdrawals per day as you wish.
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    Do you reduce any fees for withdrawal requests?

    No, we do not reduce any fees on your withdrawal requests. Even All network transaction fees will be paid by Prime Assets Limited and investors do not need to pay for it.
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    How does the Prime Assets Limited referral program work?

    As a partner, if you refer investors to invest with us, you will be rewarded by a commission for each investment they make. Each of your referred investors have the potential to generate lifetime commissions.
    All Prime Assets Limited users who joined through your personal referral link will become your referrals and they will be counted as active referrals, if they make investment.
    Commission example:
    You invite one investor, who invests 1000 USD of Bitcoins on his Prime Assets Limited account. As a personal partner, you will earn 10% of this amount, which will be 100 USD worth of Bitcoin and it will be credited directly to the Bitcoin balance of your dashboard.
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    How do I get started with Prime Assets Limited referral Program?

    You can simply participate in Prime Assets Limited referral program by creating your account.
    You will be provided with a personal referral code link that can be utilized for endorsing our investment services while tracking referrals and commissions. The referral code link can be accessed from the “Referrals” section in your dashboard.
    You are able to share your personal referral link through your website or social media.
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    How can I receive my personal referral link?

    You can easily find your personal referral link on the “My Referrals” section of your account.
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    Should I have active investment to receive commissions?

    No, you are not obligated to make a deposit in order to participate in the referral program and earning commissions.


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